Here’s a very insightful essay on the changing role — and increasing importance of — human judgment in the world of AI: Hollis Robbins, “AI & the Last Mile.” A couple excerpts:
While we worry about AI replacing human judgment, the real story may be how AI is creating a market for that judgment as a luxury good, available only to those who can pay for the “last mile” of human insight. […]
The “last mile” will become the new gated community, where inside the velvet ropes are expert humans with discernment.
Surely these dynamics will play out in education, too, where most students will get the generic, “slightly off” AI bots; elite education will still be AI-centered, but a more personalized experience.
The one caveat I’d add: it does seem like knowledge graphs offer one possible way to bring this “last mile” forward, and build it into the AI dev process from the start. If we can successfully leverage knowledge graphs to minimize or eliminate hallucinations, we could change these last-mile dynamics and create truly democratizing AI tools. 🤖